Contact

Something wrong with a tool? Tell us.

MetaBox Tools is a collection of more than a thousand free online tools, and some of them will have problems we haven't found yet. If a tool gives a wrong answer, a page describes something inaccurately, or you have an idea for a tool that should exist, email us.

What to get in touch about

  • A tool isn't working It errors, hangs, produces nothing, or gives an answer that looks wrong.
  • Something on a page is inaccurate A description doesn't match what the tool does, or an explanation is wrong.
  • A tool that should exist Something you looked for and couldn't find here. Tell us what you needed it to do.
  • Feedback, questions or complaints Anything about the site, how it works, or something that frustrated you.

Email us

Open your email app

This is the only way to reach us. There's no ticket system and no support desk — messages go straight to the address above.

Reporting a problem with a tool

A problem we can reproduce is a problem we can fix. If you're reporting something that went wrong, these five details usually make the difference between a report we can act on and one we can't.

  1. Which tool The page address is ideal. The tool's name works too.
  2. What you put in The values you entered, or the kind of file you uploaded and roughly how large it was.
  3. What you expected The result you were expecting, and why — a formula or a source, if you have one.
  4. What actually happened The output you got, an error message, or a description of how it failed.
  5. Browser and device Chrome on Windows, Safari on an iPhone, and so on. Some problems only happen on one.

Send it to metaboxtools@gmail.com — that link fills in the subject line for you.

Questions about contacting us

How do I contact MetaBox Tools?

By email, at metaboxtools@gmail.com. That's the only channel — there's no contact form, phone line or chat widget.

How long will it take to get a reply?

We can't promise a timeframe, so we won't. Reports that include the five details above are the quickest to act on, because they can be reproduced without a follow-up exchange.

Can I suggest a tool?

Yes. Describe what you need it to do and what you'd put into it. Suggestions that solve a specific, repeatable task are the most useful — they're also the easiest to judge against the tools already here.

I think a calculation is wrong. What should I send?

The tool's page address, the numbers you entered, the answer it gave and the answer you expected. If you have a formula or a source backing the expected answer, include it — that makes the check immediate.